Terms of Service

We provide custom and template-based website design, hosting, SSL, content updates according to your plan, and optional add-ons such as SEO setup, booking/payment integrations, forms, newsletters, analytics, and lead follow-up tools (including automated email/SMS follow-up and missed-call text-back where included).

Features, page limits, update allowances, and pricing are described on our site (including /launch) and may change. Custom packages proposed by our team are governed by the written package details and these Terms.

You must provide accurate account information and keep login credentials secure. You are responsible for activity under your account. Notify us promptly of unauthorized use at support@launchmywebsite.xyz.

Setup fees and monthly subscription fees are billed through Stripe (or our designated processor). By subscribing, you authorize recurring charges for your plan and selected add-ons until you cancel.

• Subscriptions renew automatically each billing period unless canceled through your account billing portal or by contacting support.
• Cancellation typically takes effect at the end of the current paid period unless otherwise stated. Access may continue until that date when cancel-at-period-end applies.
• Setup fees and completed custom work are generally non-refundable. Monthly fees already charged are non-refundable except where required by law or expressly offered by us in writing.
• We may change prices with reasonable notice; continued use after the change constitutes acceptance.
• Failed payments may result in suspension or termination of hosting and related services.

You agree to:

• Provide timely content, feedback, and access (domains, branding, logins) needed to complete your project
• Ensure you own or have rights to all materials you supply (text, images, logos, trademarks)
• Use your website and our tools lawfully — including obtaining required consents for marketing emails, SMS, and lead follow-up to your customers and prospects
• Not use our services for illegal, harmful, deceptive, or infringing content or campaigns

Delays caused by missing content or approvals may extend timelines. We are not liable for delays outside our reasonable control.

By verbally agreeing to enroll in the LaunchMyWebsite SMS Lead Notification Program, you consent to receive automated text messages notifying you about leads and form submissions received through your business website.

Messages may include lead names, telephone numbers, email addresses, requested services, form messages, and links to your lead-management dashboard.

Message frequency varies based on website lead activity and may include one message for each form submission. Message and data rates may apply depending on your wireless carrier and service plan.

You may reply STOP at any time to unsubscribe. After submitting an opt-out request, you may receive one final message confirming that you have been unsubscribed. Reply HELP for assistance or contact LaunchMyWebsite at support@launchmywebsite.xyz.

Consent to receive text messages is optional and is not a condition of purchasing goods or services. Wireless carriers are not liable for delayed or undelivered messages.

Additional privacy details about mobile numbers and messaging consent are in our Privacy Policy (SMS Communications).

Certain plans and add-ons may also include other lead tools (forms, automated follow-up, missed-call text-back, booking, newsletters, SEO/listings, and similar). You remain responsible for compliance with TCPA, CAN-SPAM, CASL, and other applicable laws for any marketing you send to your own customers and prospects.

Subject to full payment of applicable fees, you own the final custom website content and design deliverables created specifically for you, except for: (a) third-party materials (fonts, stock, plugins, open-source, or licensed assets), which remain subject to their licenses; and (b) our pre-existing tools, frameworks, templates, and know-how, which we retain and may reuse.

You grant us a limited license to display your finished site in our portfolio and marketing unless you request otherwise in writing.

We aim for reliable hosting and reasonable uptime but do not guarantee uninterrupted or error-free service. Maintenance, updates, third-party outages, and force majeure events may cause downtime. You should keep backups of critical business content where appropriate.

Monthly plans include a limited number of small content/design updates as described for your tier. Larger redesigns, new pages beyond plan limits, rush work, and out-of-scope requests may require add-ons or separate fees. Support is provided during our normal business hours via the channels we designate.

You may not misuse our services, attempt unauthorized access, interfere with other users, distribute malware, spam, or scrape our systems in violation of law or these Terms. We may suspend or terminate services for violations or abusive behavior.

Services are provided "as is" and "as available" to the fullest extent permitted by law. We disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee specific rankings, lead volume, revenue, or business results from websites or marketing tools.

To the fullest extent permitted by law, Launch My Website and its owners, employees, and contractors will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill. Our total liability for any claim arising out of these Terms or the services will not exceed the amounts you paid us in the three (3) months preceding the claim.

You agree to indemnify and hold us harmless from claims, damages, and expenses (including reasonable attorneys' fees) arising from your content, your website, your marketing or messaging practices, your breach of these Terms, or your violation of law or third-party rights.

Either party may terminate a subscription as described in the billing section. We may suspend or terminate immediately for non-payment, legal risk, or material breach. Upon termination, hosting and related services may end; you should export any content you need beforehand. Provisions that by nature should survive (including IP, payment, liability, and indemnity) will survive.

We may update these Terms periodically. The "Last updated" date will change when we do. Material changes may be communicated by email or site notice. Continued use after changes take effect constitutes acceptance.

These Terms are governed by the laws of the United States and the State of California, without regard to conflict-of-law rules, unless mandatory local law requires otherwise. Exclusive venue for disputes that cannot be resolved informally will be the state or federal courts located in California, unless applicable law requires a different forum.

Questions about these Terms: support@launchmywebsite.xyz